Terms &Conditions
1:1 Coaching / Wellness Plans
Via the Services, users can select from a variety of options to participate in one-on-one or group coaching sessions (the “Coaching Services”). These Coaching Services provide instruction and information in fields that include, but are not limited to, team, mental, physical, social, and financial wellbeing.
When you access the Coaching Services, you understand and agree that you are responsible for entering the session at the set start time and that you will forfeit (and not be eligible for a refund) of any payment or purchases for a scheduled session that you do not attend or enter late. You further agree that you will behave in a professional and courteous manner, that you will not harass, berate or intimidate individuals providing the Coaching Services, and that you will otherwise behave in accordance with these Terms while participating in Coaching Services. You acknowledge and agree that if you do not behave in accordance with the foregoing, your ability to access or use Coaching Services may be terminated.
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You acknowledge and agree that Mind Body Soul Co and its representatives, including any providers of Coaching Services, are not medical professionals, nutritionists (unless expressly stated otherwise on the Services), psychologists, psychiatrists, psychotherapists, stockbrokers, financial advisors, fiduciaries or certified public accountants (CPAs). You understand and agree that Mind Body Soul Co does not perform background checks to confirm licensing or accreditations.
You understand and agree that the Coaching Services is provided for informational purposes only and is not intended, designed, or implied to: (i) diagnose, prevent, or treat any condition or disease; (ii) to ascertain the state of your health, to be a substitute for professional medical care; (iii) to be a substitute for the advice of a financial advisor, certified nutritionist, or medical professional. No information provided as part of the Coaching Services is intended to substitute for professional medical advice, diagnosis or treatment. You understand and agree that you are solely responsible for your participation in any Coaching Services, including any decisions you make based on information obtained therefrom. If you need medical attention, always seek the advice of your physician or another qualified healthcare provider. Never disregard professional medical advice or delay medical treatment because of information received through the Services. Further, no information provided as part of the Coaching Services should be construed as investment, legal or tax advice. Not all activities described on the Services or Products and not all Coaching Services are suitable for everyone. You should consult with your physician before beginning participating in any Coaching Services that require any physical movement or exertion to ensure you are medically fit to participate. If you engage in this exercise or exercise program, you agree that you do so at your own risk and agree to release and discharge Wellness Coach and those providing Coaching Services from any and all claims or causes of action, known or unknown, arising out of any injury sustained while participating in Coaching Services.
Medical Disclaimer
The information on this website is provided for education and research information only. It is not a substitute for professional health advice.
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Do not use our information:
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to diagnose, treat, cure or prevent any disease
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for therapeutic purposes
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as a substitute for the advice of a health professional.
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We do not accept any liability for any injury, loss or damage caused by use of the information provided in our website.
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These statements have not been evaluated by the Food and Drug Administration (FDA) Or Therapeutic Goods Association (TGA). These products intend to support general wellbeing and do not intend to treat, diagnose, mitigate, prevent, or cure any condition or disease.
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This website does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on this site. Reliance upon the information provided by this website is solely at your own risk. In this regard you agree not to use any information on our website, including but not limited to product descriptions, customer testimonials, etc. for the diagnosis and treatment of any health issue or for the prescription of any medication or treatment. You should always consult with a licensed physician before you start taking any nutritional supplement, starting an exercise program, or changing your diet.
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The owners of this website and its affiliates assume no responsibility or liability for any consequence resulting directly or indirectly from any action or inaction you take based on the information found on or material linked to on this site.
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This Site, blog and any emails sent as a result of subscribing to this website’s email list are educational and informational resources for people seeking information on how to live a healthy lifestyle. It is not a substitute for working with a licensed health care professional.
The owners of this website cannot guarantee the outcome of following the recommendations provided and the statements about the potential outcome are expressions of opinion only. The owners of this website make no guarantees about the information and recommendations provided herein. By continuing to use/read/participate in this website, blog, and email series you acknowledge that the owners of this website cannot guarantee any particular results, as such outcomes are based on subjective factors that are not within our control. Therefore, following any information or recommendations provided on this website, blog, and email series are at your own risk. If you need medical advice, you should hire a licensed health care provider or other medical professional.
Privacy Policy
Mind Body Soul Co is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website www.mindbodysoulco.com.au, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable] and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Mind Body Soul Co will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Mind Body Soul Co - hello@mindbodysoulco.com.au